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Course & Subscription Related Queries
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Does ACE Online courses cover the entire syllabus of GATE, ESE, TSPSC, State Electricity Boards, State Engineering Services, & SSC JEE?
Who are the instructors for the ACE Online courses?
What is the validity of my subscription?
Are there packages for single subjects?
Do you provide any resources other than videos in the course?
Is there any viewing limit to watch the live recorded videos online?
How can I contact the instructor or lecturer online if I have doubts about a topic?
Is there any trial class available for an online course?
Can I share my subscription with my friend(s)?
Can I screen record or take screenshots of a video?
Can I upgrade my subscription from 1-year to 2-year?
I have purchased the course without study materials. Can I buy study materials separately?
How can I know if my package has been upgraded?
While purchasing the course I have selected the wrong stream, can I change the stream now?
Can I discontinue my course and get a refund?
Can I access my subscription Outside India or travelling abroad?
Can I exchange my course subscription?
How can I access my purchased content?
What are the Courses that we Offer?
Can I change my phone number and email address?
How can I contact the customer support of ACE Online?
What is my course expiration date?
Is there any helpline number available for quick resolution?
If I purchase ESE Technical self-paced course, does it cover both Prelims and Mains?
If I purchase a course, when can I expect the syllabus to be completed?
What is a 1:1 mentorship and doubt clearing session in a self-paced program?
I want to make an enquiry before purchasing a course? Whom should I contact?