Course & Subscription Related Queries
Queries about Subscriptions, Online Test Series (OTS), Doubt Clearing Support and Study Material.
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Subscription Related
- Who are the instructors for the ACE Online courses?
- What is the validity of my subscription?
- Are there packages for single subjects?
- Do you provide any resources other than videos in the course?
- Is there any viewing limit for the course online?
- How can I reach the instructor/ lecturer if I have doubt in a topic?
- Can I get a free trial of a course?
- Can I share my subscription with my friend(s)?
- Can I screen record or take screenshots of a video?
- Can I convert my ESE Subscription to GATE Subscription?
- Can I upgrade my subscription from 1-year to 2-year?
- I have purchased the course without study materials. Can I buy study materials separately?
- How can I know if my package has been upgraded?
- While purchasing the course I have selected the wrong stream, can I change the stream now?
- Can I discontinue my course and get a refund?
- Can I access my subscription Outside India or travelling abroad?
- Can I exchange my subscription?
- How can I access my purchased content?
- What are the Courses that we Offer?
- Can I change my phone number?
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Study Material
- What is the format of the study material? Digital or Hard Copy?
- What Study Material will I get with my Subscription?
- I want to buy ACE Online’s study material without subscribing. Is this possible?
- How do I track my Study Material?
- How long will it take to deliver my study materials?
- Can I get ESE study material by purchasing a GATE course?
- I have purchased the course package without study materials. Can I buy study materials separately?
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Online Test Series
- Do I need to buy the ACE Online Test Series?
- How can I claim my free ACE Online Test Series?
- Can I get ESE Online Test Series by purchasing a GATE course?
- Can I get the GATE Online Test Series by purchasing an ESE course?
- How can I start practicing tests in Online Test Series?
- When will the Online Test Series schedule start?
- Can I purchase OTS again separately after my subscription expires?
- What is Test series and how it helps me in cracking GATE and ESE?