ACE Online Support
toggle menu
Enter your search term here...
Search
Enter your search term here...
Search
Back to website
Submit a ticket
Welcome
Login
Course & Subscription Related Queries
Queries about Subscriptions, Online Test Series (OTS), Doubt Clearing Support and Study Material.
Subscription Related
Who are the instructors for the ACE Online courses?
What is the validity of my subscription?
Are there packages for single subjects?
Do you provide any resources other than videos in the course?
Is there any viewing limit for the course online?
How can I reach the instructor/ lecturer if I have doubt in a topic?
Can I get a free trial of a course?
Can I share my subscription with my friend(s)?
Can I screen record or take screenshots of a video?
Can I convert my ESE Subscription to GATE Subscription?
Can I upgrade my subscription from 1-year to 2-year?
I have purchased the course without study materials. Can I buy study materials separately?
How can I know if my package has been upgraded?
While purchasing the course I have selected the wrong stream, can I change the stream now?
Can I discontinue my course and get a refund?
Can I access my subscription Outside India or travelling abroad?
Can I exchange my subscription?
How can I access my purchased content?
What are the Courses that we Offer?
Can I change my phone number?
Study Material
What is the format of the study material? Digital or Hard Copy?
What Study Material will I get with my Subscription?
I want to buy ACE Onlineās study material without subscribing. Is this possible?
How do I track my Study Material?
How long will it take to deliver my study materials?
Can I get ESE study material by purchasing a GATE course?
I have purchased the course package without study materials. Can I buy study materials separately?
Online Test Series
Do I need to buy the ACE Online Test Series?
How can I claim my free ACE Online Test Series?
Can I get ESE Online Test Series by purchasing a GATE course?
Can I get the GATE Online Test Series by purchasing an ESE course?
How can I start practicing tests in Online Test Series?
When will the Online Test Series schedule start?
Can I purchase OTS again separately after my subscription expires?
What is Test series and how it helps me in cracking GATE and ESE?